One Casino Terms & Conditions

These Terms and Conditions govern access to and use of the One Casino website, games, promotions, payment services and related features. By creating an account or using the services, you confirm that you have read, understood and accepted these terms.

These terms should be read together with any promotion rules, payment conditions, privacy information and other notices displayed on the One Casino platform. Where a specific rule conflicts with these terms, the specific rule will apply only to the relevant service or promotion.

Acceptance of Terms

By visiting One Casino, registering an account, depositing funds or playing a game, you enter into a binding agreement with the operator of the platform. If you do not agree with these terms, you must not use the services.

You are responsible for reviewing the current version of the terms before using One Casino. Continued use after an update has been published indicates acceptance of the revised wording. Additional game rules may apply to individual games, and you must follow those rules when participating.

Eligibility

One Casino is available only to individuals who are at least 18 years old and legally permitted to use online casino services in their place of residence. You must not access the platform if online gambling is prohibited or restricted where you are located.

You may not use another person's account, open an account on behalf of someone else, or allow a person under the minimum age to access your account. One Casino may refuse registration or restrict access where eligibility cannot be established.

Account Registration

To use real-money services, you must provide complete and accurate information during registration. This may include your name, date of birth, residential address, contact details and other information reasonably required to operate your account.

• You may hold only one personal account unless One Casino gives written approval for an exception.
• You must keep your login details confidential and take reasonable steps to prevent unauthorised access.
• You must promptly update information that becomes inaccurate or changes.
• You are responsible for activity carried out through your account unless you have reported unauthorised access without undue delay.

Accounts are personal and may not be sold, transferred, pledged or otherwise made available to another person. One Casino may decline an application where registration information is incomplete, inconsistent or cannot be reasonably verified.

Verification

One Casino may request documents or other information to confirm your identity, age, address, payment ownership and eligibility. Verification checks may be conducted when you register, request a withdrawal, use a payment method or at another appropriate time.

Documents must be genuine, current and sufficiently clear for review. You must cooperate within a reasonable period. Until verification is completed, certain account features may be limited, including deposits, gameplay or withdrawals. Information submitted for verification will be handled in accordance with the privacy information made available by One Casino.

Deposits

You may deposit funds only through payment methods displayed in your account or on the One Casino platform. You confirm that you are authorised to use the selected payment method and that the funds belong to you or are used with the lawful permission of the account holder.

Before confirming a deposit, review the amount, currency, applicable fees and any transaction limits shown to you. A deposit is normally credited after approval by the relevant payment provider. One Casino is not responsible for delays caused by banks, card issuers, payment processors or technical issues outside its reasonable control.

Deposited funds must be used for genuine participation in the available services. One Casino may investigate unusual deposit patterns, reverse transactions where necessary, or restrict an account where a payment is disputed, unauthorised or appears connected with unlawful activity.

Withdrawals

Withdrawal requests are processed subject to account verification, compliance checks, game rules and any applicable bonus conditions. One Casino may return funds through the original payment method or use another method in your name where this is appropriate and available.

You must provide accurate payment information and respond to reasonable requests concerning the source or ownership of funds. Processing times can vary depending on the payment method and the time required for internal checks. Minimum and maximum withdrawal limits may apply and will be shown where relevant.

One Casino may cancel or adjust a withdrawal if funds resulted from an error, a reversed deposit, a breach of these terms or a voided transaction. Any confirmed balance remaining after lawful deductions may be paid to you using a suitable method.

Bonuses

Promotions, bonuses, free plays and rewards are subject to the terms displayed with the relevant offer. These terms may specify eligibility, activation requirements, expiry dates, wagering conditions, maximum winnings, game restrictions, deposit requirements and withdrawal limits.

You may not claim the same offer more than once unless the promotion expressly allows it. One Casino may remove a bonus or related winnings if an offer was obtained through error, abuse, multiple accounts, misleading information or conduct intended to avoid the stated conditions.

Before accepting a promotion, you should consider whether its conditions suit your intended play. If a bonus is cancelled or expires, any associated promotional balance may be removed in accordance with the applicable offer rules.

Acceptable Use

You must use One Casino honestly, responsibly and for personal entertainment. Your access must comply with these terms, applicable rules in your location and any instructions provided on the platform.

• Use only your own account and approved payment methods.
• Provide information that is truthful, complete and not misleading.
• Keep software, devices and access credentials reasonably secure.
• Report suspected account compromise, payment errors or technical problems promptly.

You must not interfere with the operation of the website, games, payment systems or security measures. You also must not use the platform in a way that could damage the experience, rights or security of other users.

Prohibited Activities

The following activities are prohibited on One Casino:

• Fraud, attempted fraud, money laundering or use of funds connected with unlawful conduct.
• Using bots, scripts, automated tools, scraping software or other methods to obtain an unfair advantage.
• Exploiting programming errors, technical faults, pricing mistakes or weaknesses in game design.
• Colluding with other users, manipulating outcomes or abusing promotions.
• Using stolen, borrowed or unauthorised payment credentials.
• Creating multiple accounts or disguising your identity, location or device to bypass restrictions.
• Threatening, abusive, harassing or unlawful conduct toward staff, suppliers or other users.

Where prohibited conduct is suspected, One Casino may investigate, suspend relevant transactions, void affected activity and take other steps allowed under these terms.

Intellectual Property

All content made available through One Casino, including text, graphics, logos, software, game interfaces, designs and trademarks, is owned by or used with permission by the relevant rights holder. Access to the platform does not transfer ownership of any such material to you.

You may view and use the content for personal, lawful purposes only. You must not copy, modify, publish, distribute, reverse engineer, frame or commercially exploit platform content without prior written permission, except where a legal right cannot be excluded.

Limitation of Liability

One Casino aims to provide reliable services but does not guarantee that the platform, games or payment functions will always be available, uninterrupted, error-free or compatible with every device. Maintenance, network interruptions, supplier issues and events outside reasonable control may affect access.

To the extent permitted by applicable law, One Casino will not be responsible for indirect or consequential loss arising from use of the platform, loss of access, delays, device problems, communication failures or reliance on information displayed on the website. Nothing in these terms excludes a responsibility that cannot lawfully be excluded or limited.

Account Suspension

One Casino may suspend, restrict or close an account where it reasonably considers that these terms have been breached, verification has not been completed, a payment is disputed, activity presents a security concern or continued access may expose the platform or another person to risk.

During a review, withdrawals and gameplay may be paused. You must not attempt to create or use another account to avoid a restriction. If an account is closed, any remaining balance will be considered in light of the reason for closure, transaction status, applicable promotion rules and any legal or compliance obligations.

Privacy

One Casino collects and uses personal information needed to provide the services, process transactions, verify accounts, maintain security, prevent abuse and meet operational requirements. Information may be shared with payment providers, verification services, technology suppliers and professional advisers where necessary for these purposes.

Personal information will be handled in accordance with the privacy information presented on the platform. You should review that information to understand the categories of data collected, retention practices, your available choices and how to raise a privacy concern.

Responsible Gambling

Gambling should remain an enjoyable form of entertainment and should not be treated as a way to earn income or recover financial losses. Set limits before playing and use only money you can afford to lose.

• Take regular breaks and avoid playing when distressed, impaired or under pressure.
• Do not chase losses or increase stakes to recover previous results.
• Use available account limits, time-outs or self-exclusion tools where appropriate.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

One Casino may provide information and account controls intended to support safer play. These tools do not guarantee that all gambling-related harm will be prevented, so you remain responsible for using them carefully and asking for help when needed.

Amendments

One Casino may update these terms to reflect changes to the services, technology, promotions, payment arrangements or operational practices. Material changes will be presented through an appropriate notice or within the platform where reasonably practicable.

The updated version will apply from its stated effective date. If you do not accept a change, you must stop using the services and contact One Casino regarding any remaining account balance or open request.

Contact Information

For questions about these terms, account access, transactions or responsible gambling features, contact One Casino at [email protected]. When contacting support, include enough information to identify your account without sending passwords or complete payment credentials.

Support may request additional details to protect your account and investigate your enquiry. One Casino will aim to respond within a reasonable period, although complex verification, payment or security matters may require additional time.

Last updated: 9 September 2026